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Request a Plan Change

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Submit Your Request to Customer Service

Need to make a change to your plan? Simply submit the following details and a dedicated Travelex customer service representative will contact you within one business day to complete the plan change and send an updated Confirmation of Coverage.

Step 1: Plan Details

Please provide the following information regarding your Travelex Insurance Plan. Enter the information as it shows on your existing policy.

Product*

Brochure or Plan Number
(example: OTP, 360AC)

* Required Fields

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Request a Plan Change

For assistance please call (800) 228-9792

Travel Insurance

Get a Travel Insurance Quote

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Customer Service

Phone: (800) 228-9792
(8:00 a.m. to 7:00 p.m. CST, Monday - Friday)
customerservice@travelexinsurance.com

Technical Difficulties

Phone: (888) 457-4602
(8:00 a.m. to 7:00 p.m. CST, Monday - Friday)
techsupport@travelexinsurance.com

Emergency While Traveling

Click here for emergency phone numbers
while traveling

The above information contains a brief description of benefits. Refer to the applicable Certificate of Insurance or Evidence of Coverage (the "Policy") for full policy details. Certain conditions, exclusions, and limitations apply as set out in the Policy. Products may not be available to residents of all states. If there is any conflict between the contents of this website and the Policy, the Policy will govern in all cases.