Travelex customer service
Do you have questions about travel insurance, need help making a plan change, filing a claim or anything in between? Please select the service from the menu below. If you prefer, contact our customer service team directly using the toll-free number below.
Customer service
Phone:
1-800-228-9792
(8:00 a.m. to 7:00 p.m. CST,
Monday - Friday)
Already have a Travelex policy and have questions?
Call us at 1-800-819-9004.
Emergency travel assistance
If you are a Travelex travel insurance policyholder and need emergency assistance or advice while traveling, please contact our emergency assistance team.
Partner assistance
If you would like to become a partner agency, please either complete a brief contact form or call 1-800-537-8052.
