Whether you’re a veteran purchaser of travel insurance or a first-time buyer, you may be surprised to learn there’s often more than meets the eye when it comes to the benefits of travel insurance. You’re likely aware of the importance of travel insurance when it comes to financial protection in times of need, but a great policy can also offer a variety of other perks.

“Many people think the only purpose of travel insurance is to provide financial help and assistance when things go truly wrong on vacation,” said Shannon Lofdahl, President and CEO at Travelex Insurance Services.

“Yes, we support our customers in a lot of ways in the event of an emergency, but there are also valuable benefits of our travel insurance plans that travelers can use in situations that aren’t quite so dire.

“From reimbursing you for lost luggage and assisting to replace a lost passport, to assisting you in finding an ATM or the nearest doctor who speaks your language, our 24/7 emergency assistance provider, World Travel Protection, is available to help,” Lofdahl said.

Want to know more? Discover some of the unexpected benefits of travel insurance our travelers have available to them on their vacations.

4 types of assistance services our policyholders can access

#1. Travel Medical Assistance

We hope you and your traveling companions remain healthy during your trip, but, on the off chance someone in your party does get sick or injured, your Travelex travel insurance policy can provide you with the help you need, 24 hours a day, seven days a week.

How our travel insurance benefits you

If you need professional medical help, we can provide support in various scenarios:

• Transport you to a hospital
• Dispatch a doctor to you
• Arrange a medical evaluation

We can also help manage and monitor your emergency medical expenses:

• Medical cost containment/expense recovery
• Medical bill audits
• Shipment of medical records
• Assistance with medical equipment rental/replacement
• Medical payments

#2. Worldwide Travel Assistance

Some people (celebrities, high-powered executives, professional athletes) are lucky enough to have full-time assistants. But the rest of us? We have to organize everything ourselves when it comes to dealing with travel incidents — unless you’re a Travelex policyholder.  Then, you have access to our travel assistance services, and help is available whenever you need it.

How our travel insurance benefits you

Did you lose something on your trip? We might be able to help. Our travel assistance service provides support with situations like:

• Searching for lost baggage
• Replacing stolen luggage
• Replacing lost passports or travel documents
• Assisting with emergency cash transfers

And, while you’re on your trip, our travel assistance service can also provide you with vital safety information:

• Up-to-the-minute travel-delay reports
• Real-time information on local medical advisories, epidemics, required immunizations, and available preventive measures
• Up-to-the-minute travel supplier strike information

#3. Emergency Assistance

Vacations have a lot of moving parts, so there are plenty of opportunities for things to go wrong. Whether you encounter trouble with your prebooked flights, accommodations, or other travel arrangements, our emergency assistance services can help.

How our travel insurance benefits you

If circumstances outside your control cause you to miss part of your trip — whether a travel connection, ticketed event, or other part of your vacation or business trip goes awry — our assistance provider can help you with things like:

• Rebooking flights and hotels
• Organizing emergency return travel arrangements
• Locating roadside assistance
• Coordinating missed connections

If you’re traveling for business, we can also support you with:

• Accessing a business assistant
• Locating business services, such as quick printers, internet cafes, or overnight delivery
• Accessing the “411” global directory service
• Replacing wireless accessories
• Coordinating business conference calls

#4. Concierge Services

Perhaps the most exciting benefit of travel insurance is also its best-kept secret: Did you know our Travelex travel insurance plans offer 24-hour concierge services? Our on-call concierge means there’s no need to stress about certain elements of your trip. Simply pick up the phone, call our 24/7 assistance team at World Travel Protection, and you’ll have access to an expert who can help you plan a range of vacation activities.

How our travel insurance benefits you

Our travel assistance provider’s concierge services offer support with:

• Restaurant referrals and reservations for those who love eating out
• Ground transportation arrangements for those who want to discover their destination
• Event ticketing arrangements for those who want to soak up the local arts scene
• Tee times and course recommendations for those who love a round of golf
• Floral service for those who love a fresh bunch of flowers in their room — even on vacation

Take advantage of the benefits of travel insurance

When you’ve put a lot of time, energy, and money toward planning the best possible trip, you don’t want the unexpected to ruin your vacation. Discover how we can help protect your trip with these travel assistance benefits and more by getting a quote online now.

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_{The information in this article is correct at the time of writing on April 28, 2023, and may change at any time. The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. If you have questions about coverage available under our plans, please review the policy or contact us at +1-800-228-9792 or [email protected]. Travelex Insurance Services, Inc. CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company; NAIC #22276.}