Submit your Travelex travel insurance claim online
Need to file a claim with us? You can easily start your claim below by entering your Plan ID number.
If you need help, you can call our Travelex travel insurance claims administrator at the contact information below.
Enter your plan ID number to start filing a claim
Want your claim processed faster? You can access claim forms to help expedite your claim after you enter your plan ID number above.
Helpful claims information
How do I file a Travelex travel insurance claim?
You can submit your insurance claim with us online at any time — from anywhere. Enter your plan ID number in the box above and select “Submit” to start the process.
You can find your plan ID number (i.e. UZ-1224 for our Ultimate plan) in your Confirmation of Coverage, which we’ve sent via email.
Have more questions about how to claim with a Travelex travel insurance policy? You can reach our claims team using the contact information below.
If Berkshire Hathaway Specialty Insurance Company is your policy underwriter:
- Phone: 1-855-205-6054
- Email: [email protected]
If Zurich American Insurance Company is your policy underwriter:
- Phone: 1-800-501-4781
- Email: [email protected]
Why would I need to file a travel insurance claim?
If you experience an unexpected situation on vacation that’s eligible for coverage through your policy, you can submit a Travelex insurance claim for reimbursement of unforeseen expenses. Once it’s submitted, our claims administrator will assess your claim and let you know the outcome.
