Explore safely with travel insurance for medical evacuation

What expenses are eligible for travel insurance for medical evacuation?

Within your benefit limit, there are certain costs we can reimburse when you need an evacuation.

Here are the ways our emergency evacuation coverage can help during your trip:

• If you have a severe illness or injury and a doctor certifies that you’re able to travel but need an emergency medical evacuation because there isn’t suitable medical care nearby: As long as our assistance provider approves the evacuation beforehand and arranges it, we can cover the expenses for transportation and medical care en route to the nearest suitable hospital.
• If a doctor says it’s medically necessary for you to have a non-emergency medical evacuation: We can cover the costs of your transportation and medical care en route to a hospital or your home with our assistance provider’s approval.
• If you’re traveling alone and hospitalized for more than seven days: We can cover the expenses for a person of your choice to be flown economy class round-trip to your hospital(up to $2,500 maximum). The benefit also includes $250 for their lodging and meals per day for up to seven days.
• If you’re traveling with your insured child (18 years old or younger) and you pass away or are hospitalized: We can cover the expenses for transportation up to the cost of a one-way economy class flight ticket for your child and someone accompanying them to return to your home, as long as our assistance provider approves it first.
• If you’re traveling with another adult and you have an eligible medical evacuation: We can cover the costs for the person you’re traveling with to join you while you’re being evacuated, if our assistance provider authorizes the costs beforehand and makes all arrangements.
• If you were evacuated and ready to return home: We can cover the cost of your one-way economy class airfare (or the class you flew with your original tickets) to your home from the hospital. We won’t cover any portion of your unused transportation tickets that are refundable.

Yes, there are lots of ways we can help! To learn more, check the policy for all your benefits and any exclusions.

Got questions about our coverage? Call our award-winning customer service team at 1-800-228-9792 for questions.

What’s travel insurance with repatriation coverage?

Organizing repatriation — or the transportation of remains to a final resting place — can be complicated, distressing, and expensive for loved ones. But travel insurance with repatriation coverage can help cover the cost.

The loss of your life is difficult to think about, but having travel insurance with repatriation of remains coverage can help ease both emotional and financial strain. At Travelex, our travel insurance for medical repatriation is included with your emergency medical evacuation benefit, so your loved ones can lay you to rest.
 

What does Travelex travel insurance cover for medical repatriation include?

We can reimburse repatriation expenses for the preparation and transportation of your remains to your home. Or, if you pass outside of the U.S., at your next of kin’s request we can instead reimburse up to the same amount for a local burial in the country you’re in.

Here are some repatriation expenses we can cover:

• Embalming
• Cremation
• The coffin or container for transporting your remains
• Transportation of your remains by the most direct and economical method and route possible
• The costs for the person you were with on your trip to travel with your remains as they’re transported, as long as our assistance provider authorizes the costs

Important: To be eligible for repatriation coverage, your beneficiary must make all repatriation arrangements with our 24/7 assistance team and have them authorize all expenses in advance.

Wondering how much repatriation coverage you can have? Remember, it’s part of our emergency evacuation coverage. So, scroll back up and check out the coverage amounts for our travel insurance for medical evacuation and repatriation.
 

When wouldn’t Travelex’s repatriation coverage apply?

We can’t cover your burial at home; we can only cover your repatriation or your burial in the destination where you passed away (up to the benefit amount). Other examples of situations where your policy won’t apply are if your beneficiary:

• Chooses a more expensive coffin than the least expensive coffin available
• Makes repatriation arrangements themselves, rather than through our assistance provider
• Chooses a more costly route for the transportation of your remains

Tip: Before you go, it’s a good idea to tell your beneficiary about the benefits and exclusions for your repatriation coverage. This way, in the unlikely event they need to use the coverage, they’ll know how to proceed and contact our travel assistance provider.
 

Call our 24/7 travel assistance provider to be eligible for coverage

From trekking through the Amazon to kayaking in Alaska, there should be no shortage of fun during your vacation. But there’s always a chance for things to go wrong during your trip.

If something does go wrong and you need to use your emergency medical evacuation or repatriation coverage, call our emergency assistance line as soon as it’s safe to. We’ve helped evacuate a lot of travelers in our time, so we know how to get you the help you need. Plus, our assistance team must make all the arrangements for your evacuation and approve the costs for coverage to apply.

Worried you’re calling at a “bad time”? Your Travelex plan includes access to our expert travel assistance team’s support 24/7 during your trip. So, if you’re experiencing an emergency medical issue at 3 a.m. in Thailand or need travel assistance at 2 p.m. in London, we’re here to help anytime.